Transactional Print and Mail Services

We specialize in providing efficient and accurate printing and mailing solutions for your transactional documents, such as invoices, statements, and financial reports. With our state-of-the-art technology, industry-leading customer service, and meticulous quality control processes, we ensure that your critical communications are produced and distributed with the utmost professionalism and precision.

Setting the Standard for Transactional Print and Mail

mailing.com is the trusted and secure print and mail partner for businesses that prioritize security, precision, and compliance. As a leading provider of mission critical transactional mailing services, we partner with some of the largest and most demanding clients in the country to offer a comprehensive, end-to-end solution with unmatched customer service.

Printing

We provide secure and precise full-color variable printing, ensuring compliance with regulatory mandates and data integrity. From statements and invoices to compliance notices and tax bills, we specialize in printing a wide range of regulation compliant customer communications. Our comprehensive print solutions are designed for maximum engagement and uphold your brand, particularly catering to regulated industries and financial institutions with strict data security requirements.

Mailing

We guarantee impeccable data integrity and prompt delivery through mailpiece tracking and high-speed automated inserting. By utilizing optimized postage strategies along with a team of postage experts, creating our own envelopes, and leveraging strong USPS relationships, we help you minimize mailing costs while ensuring compliance and enhancing the high quality and value of your mail.

Custom Programming

Our proprietary programming process and extensive code library provides unparalleled flexibility when creating various types of utility bills, statements, and more. While competitors typically offer a limited selection of templates, we empower our customers with complete control over the appearance of their transactional mail, allowing them to tailor it to their specific needs. With the ability to manipulate customer data in any file format, we eliminate the need to conform to a predefined data file setup, making it effortless to share important information without any setup concerns.

Design & Layout

Our mail design and layout services begin by building a customized program tailored to your specified data layout. Through a meticulous mapping process, we ensure the correct placement of data fields according to your specifications. We then provide proofs for your verification and perform a final test with live data to ensure accuracy and readiness for mailing.

To comply with postal regulations, we utilize PAVE certified software for sorting your mail and conduct CASS Certification, DPV Certification, and NCOA processing to validate and update your mailing list and remove data that falls outside the designated county or consists of bad addresses.

Customer Service

At mailing.com customer service is our top priority. Our long-standing client relationships, spanning years or even decades, are a testament to the exceptional treatment they receive. When you reach out to us, you can expect a real person to answer the phone to address your questions or concerns, while our dedicated team fosters strong business relationships, approaching each project with a sense of urgency. Many of our employees have worked with us for decades so you can rely on their experience and commitment to deliver exceptional customer service.

Our Proven Process

With a tried and true process perfected over decades, you can rest assured that your mail will go out on time and on budget.

1

Receive, Process, and Balance Data
Check SFTP site for incoming data and submit for processing and balancing, ensuring compliance with customer specs and with the lowest possible postage rates.

2

Data Sent to Printer
Send balanced data to printer along with supporting documentation, verifying data alignment, paper specifications, ink color, quality, and barcode placement.

3

Print Quality Check
Balance print streams per record counts, perform quality checks every 500 documents, scan for accuracy and quality, and balance to bin sheets. Transfer printed documents to mailing services.

4

Documents Delivered and Processed for Mailing
Check file for quality and accuracy. Fold documents, insert into envelopes, metering for additional balancing, bundle, sort, tag, and place in trays for delivery.

5

Final Quality Check
Conduct ongoing quality checks and submit balancing and postal worksheets to ensure all data has been mailed. Complete printing, postage, and billing tasks under the supervision of the director of operations.

Producing Transactional Direct Mail Across Industries

We offer a full suite of printing and mailing services all under one roof making it easy to create beautiful, bold, and effective direct mail campaigns with no drag on your internal team.

Everyone at mailing.com has always made us feel like our projects were as much of a priority to your team as they were to ours. Our clients rely on us to choose a reliable printing partner. mailing.com is much more than reliable. The professionalism their associates conduct themselves with makes it easy to work with the company. Keep up the great work.rn

Chris, President and CEO, The Brand Agency

Our 21 Point Quality Control Process

Here at mailing.com we ensure impeccable quality through a rigorous quality control process that consistently delivers top-notch results.

Industry Leading Security

At mailing.com, ensuring the security of your sensitive data is our utmost priority. We employ a comprehensive array of cutting-edge security measures to guarantee the confidentiality, integrity, and accessibility of your information.

HIPAA Compliance

Your confidential data files are handled carefully, adhering to HIPAA compliance standards.

Firewall and Router Protection

Our systems are fortified with robust firewalls and Cisco routers, further bolstered by password change features to prevent unauthorized access.

 

Secure Services

We leverage secure VPN tunnel services to create an additional layer of protection for your data.

Backups

Your data is backed up daily onto hardened, NTFS Encrypted volumes, with additional backup copies stored on optical media

Scrubbing

At the conclusion of each job cycle, we perform rigorous data scrubbing to ensure no traces of your information remain.

 

Adherence

Our commitment to secure systems and practices adheres to federal government regulations.

Encryption

Our data transport relies on SFTP with AES 256 Bit Encryption, setting the industry standard for data protection.

Protocols

We employ advanced encryption protocols to secure your data during transmission and storage.

Access Controls

We implement strict access controls, ensuring only authorized personnel can access your confidential information.

Why Companies Rely on Mailing.com

mailing.com is a third-generation family business located in Phoenix Arizona. With nearly 60 years of direct mail experience, we specialize solely on printing and mailing and helping brands create and manage exceptional print-based brand experiences on time and on budget.

About mailing.com
Award-Winning Customer Service

Have a question or need to brainstorm? When you reach out you talk to a real person who knows your business, your account, and your campaign details. No chatbots. No long hold times. No support tickets. No exceptions.

On-Site USPS Verification

Rest easy knowing that your direct mail projects meet regulations and leave our facility ready for the mail stream immediately upon arrival at the USPS. This saves your campaign an average of 30 hours of wait time at the USPS.

Print & Mail In-House

When you work with us, your entire campaign is printed and mailed in-house which means we can guarantee quality and accuracy. When your project is done printing it goes directly to our mailing team for addressing, sorting, and mailing. No need to manage your print and mail separately.

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