Transactional Print and Mail Services for Utilities
Ensure timely and accurate communication with your customers through their monthly utility bills, establishing a seamless and engaging connection. By outsourcing and automating utility bill printing with a trusted expert in utility billing services, public utilities can overcome the challenge of limited customer touchpoints. Our customized utility billing services, paired with industry leading customer service and unmatched quality, enhance the performance of utility billing and improve brand perception in the minds of your customers.
Documents We Manage Print and Mail
- Utility bills
- Transactional receipts
- Statements
- Late notices
- Service cancellation
- Rate increase letters
- Announcement letters
- Newsletters
- Shut-off notices
Utility Companies We Serve
Electric Companies
Natural Gas
Sewer
Water Companies
Waste Management
Cable and Internet Service Providers
Increase the Value of Every Customer Interaction
mailing.com brings a wealth of knowledge and experience to deliver exceptional results for utility services that require an expert print and mail partner.
Marketing Integration
Combine your transactional mail with marketing messages like postcards and self-mailers to elevate your brand in the mind of your customers, draw attention to special promotions, increase customer engagement, and educate recipients about important programs.
Postage Optimization and USPS Programs
Leverage volume discounts and USPS programs to secure the lowest postage rates, while offering additional services such as NCOA and address cleansing for efficient mail management.
Document Folding and Mailpiece Inserting
Utilize intelligent inserting technologies with error detection and intelligent mail barcodes to ensure accurate, high-quality output and postage reductions.
Adaptable Disaster Recovery Plan
We invest in hardware, software, and monitoring devices to protect data and maintain uninterrupted production, including Storage Area Network (SAN) systems for fast data replication and reliable recovery options in case of failures or major disasters.
Our 21 Point Quality Control Process
Here at mailing.com we ensure impeccable quality through a rigorous quality control process that consistently delivers top-notch results.
Industry Leading Security
At mailing.com, ensuring the security of your sensitive data is our utmost priority. We employ a comprehensive array of cutting-edge security measures to guarantee the confidentiality, integrity, and accessibility of your information.
HIPAA Compliance
Your confidential data files are handled carefully, adhering to HIPAA compliance standards.
Firewall and Router Protection
Our systems are fortified with robust firewalls and Cisco routers, further bolstered by password change features to prevent unauthorized access.
Secure Services
We leverage secure VPN tunnel services to create an additional layer of protection for your data.
Backups
Your data is backed up daily onto hardened, NTFS Encrypted volumes, with additional backup copies stored on optical media
Scrubbing
At the conclusion of each job cycle, we perform rigorous data scrubbing to ensure no traces of your information remain.
Adherence
Our commitment to secure systems and practices adheres to federal government regulations.
Encryption
Our data transport relies on SFTP with AES 256 Bit Encryption, setting the industry standard for data protection.
Protocols
We employ advanced encryption protocols to secure your data during transmission and storage.
Access Controls
We implement strict access controls, ensuring only authorized personnel can access your confidential information.
Everyone at mailing.com has always made us feel like our projects were as much of a priority to your team as they were to ours. Our clients rely on us to choose a reliable printing partner. mailing.com is much more than reliable. The professionalism their associates conduct themselves with makes it easy to work with the company. Keep up the great work.
Chris, President and CEO
Why Utility Service Providers Rely on Mailing.com
mailing.com is a third-generation family business located in Phoenix Arizona. With nearly 60 years of direct mail experience, we specialize solely on printing and mailing and helping brands create and manage exceptional print-based brand experiences on time and on budget.
About mailing.com
Award-Winning Customer Service
Have a question or need to brainstorm? When you reach out you talk to a real person who knows your business, your account, and your campaign details. No chatbots. No long hold times. No support tickets. No exceptions.
On-Site USPS Verification
Rest easy knowing that your direct mail projects meet regulations and leave our facility ready for the mail stream immediately upon arrival at the USPS. This saves your campaign an average of 30 hours of wait time at the USPS.
Print & Mail In-House
When you work with us, your entire campaign is printed and mailed in-house which means we can guarantee quality and accuracy. When your project is done printing it goes directly to our mailing team for addressing, sorting, and mailing. No need to manage your print and mail separately.
Have a Project in Mind?
Our team of mailing experts is standing by to help.
